Voice-Over-IP (VoIP)
Voice-Over-IP (VoIP) technologies have had a significant impact on the Information Technology and Telecommunications industry, with their growth and adoption providing new possibilities, applications and business opportunities.
What is VoIP?
IP telephony is the transmission of voice, and sometimes video, over either a private computer network or the Internet, instead of the traditional phone system. The right VoIP solution provides you with a simple, cost-effective method of communication across geographically dispersed locations in your organization, as well as with your trading partners and customers.
Why use VoIP?
In a word: cost. Calls can be made via VoIP for a greatly reduced fee: no more STD/interstate call costs, and a significant reduction in the cost of international and mobile calls as well.
VoIP can also be used to connect office and branch locations across the globe, drastically reducing inter-office communication expenses. For example, if your business has an office in Sydney and another in Melbourne, the business will incur costs for any inter-office communications done using the standard phone system (STD call rates usually apply). With a VoIP implementation (or integration to your existing system), you make calls between these different office locations by simply dialing the extension number as you would to call the desk next to you, with no call costs incurred. That's just one of the many benefits of VoIP.
How can we help?
Carrolls Business Solutions works with you and the people in your business to determine the optimal VoIP implementation for your requirements, whether for a simple software-based VoIP client on a desktop or a fully integrated, dynamic VoIP telephone system spanning multiple sites. We have the expertise to assess the suitability of your LAN/WAN resources for processing VoIP transmissions and can offer you a range of solutions using recommended hardware and software resources, such as Linksys hardware and Asterisk-based PABX software.
VoIP configurations include:
- A single telephone connected to a VoIP adapter
- VoIP lines integrated into your existing telephone system
- VoIP link to telephone systems in remote offices
- VoIP-based telephone system which can connect to the standard PSTN telephone network, VoIP call providers, or a mixture of the two
- Full VoIP telephone system which has no direct connection to the PSTN but where all external calls are achieved using a VoIP service provider
So why not make the investment today for an immediate reduction in your communication costs and the many other benefits VoIP brings? Talk to us about your VoIP requirements.



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